Customer will be charged the replacement cost of missing, damaged, or altered products and accessories.
Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. If Tech For Less cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs and will be charged a 15% restocking fee unless the product is shipped back to the customer at their expense. We will ship the repaired item back to the customer at our expense. Just as is required when shipping an item to the manufacturer for warranty, the customer is responsible for shipping the item to us. If the manufacturer is unable to assist, please contact our Customer Service Department to arrange for shipment to our repair center. Please contact the manufacturer first for assistance. If a defective product was purchased from Tech For Less as Factory Sealed, Open Box, or Refurbished, the manufacturer Warranty applies. A non-defective return will be charged a 15% restock fee. Tech For Less will provide a pre-paid return label for convenience but the cost of return shipping will be deducted from the customer's authorized refund. For non-defective returns, the customer is responsible for their original and return shipping costs. Tech For Less, not the Customer, arranges for and pays all shipping costs related to authorized, defective returns. 
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